General Questions

1. Who is Plauti?
   Plauti is a leading Salesforce data management company specializing in data quality, deduplication, and data validation solutions.

2. What does this acquisition mean for SRR and its customers?
   Nothing directly; after the integration has finished SRR customers has access to Plauti's team for support and service. Plauti is looking forward to invest in the future of SRR and integrating it into its wider data management portfolio, bring more functionality to all of its customers.

3. Will there be any changes to the SuperRoundRobin product?
   There may be future enhancements and integrations with Plauti’s product suite, but the core SRR functionalities will remain intact.

4. How will this acquisition impact the current features of SRR?
   In the short term, there will be no changes to the existing features. Over time, we plan to integrate additional functionalities from Plauti’s offerings.

5. Will there be any changes to the SRR branding?
   Yes, we will be changing the branding. The blue icon will change in a red icon to make it stand out alongside Plauti's other products.

6. What if we don't transfer the Agreement.
   If you don't want to transfer the agreement to Plauti, Digital Doctrine is not able to support you after your currrent contract term ends and you loose access to SuperRoundRobin.

Support and Service Questions

1. Will there be any changes to the support process for SRR customers?
   Support will remain the same, only now part of the Plauti support team.

2. Who should I contact for support and queries after the acquisition?
   You can contact Plauti support team, via support@plauti.com, who will be able to handle all of your questions.

3. Will my account manager or point of contact change?
   Not immediately. Any changes to account management will be communicated to you directly.

4. We need to setup a vendor profile with our purchasing team.
   Please contact ed.ralph@plauti.com to help you in this transition process. You can find all information on plauti via https://go.plauti.com/info

Pricing and Billing Questions

1. Will there be any changes to the pricing of SRR products?
   No, the pricing will stay the same.

2. Will my current contract and terms of service remain the same?
   Yes, your current contract and terms of service will remain unchanged.

3. Will there be any changes to billing and invocing?
   Yes, after your subscription has transferred to Plauti, invoicing will be done by Plauti. During the transfer process we will copy all the information we need to ensure a smooth transition without any down time.

Integration Questions

1. Will SRR products integrate with Plauti’s products?
   Yes, we plan to offer enhanced integration between SRR and Plauti products, providing a more comprehensive solution for Salesforce users.

2. How will the integration of Plauti and SRR benefit my business?
   The integration will provide enhanced, modern data management capabilities alongside the advanced routing solutions or SRR, bringing a powerful upgrade to both products.

Future Plans

1. What are the future plans for SRR under Plauti’s ownership?
   Plauti plans to invest in SRR to enhance its capabilities, ensuring it remains a leading record routing solution for Salesforce enhanced by the data management power of Plauti.

Additional Questions

1. How can I stay informed about updates related to the acquisition?
   Regular updates will be provided via email, our website, and through customer support channels.

2. Where can I find more information about Plauti and SRR?
   You can read more about Plauti and SRR via our website https://www.plauti.com.